Visual Rhythm - Learn Amazon Australia
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VISUAL RHYTHM

Rhythm you receive through your eyes rather than your ears,
created by repeated positive shapes separated by negative spaces.

Visual Rhythm used in Product / Brand pages.

Average Examples.
The Before shots!

Harmonious examples
(some of our great work!)

The role of design for e-commerce

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful» says CEO of Amazon Jeff Bezos, and it’s hard to argue. Obviously, the success of e-commerce activity depends on several factors among which:

  • the quality of the product or service offered
  • the quality of the content presenting the offer to customers
  • the quality of design for the electronic platform — website and/or mobile application — via which the sales are going to be delivered.

So, it’s easy to see that UI/UX design part plays the vital role. Thoroughly thought-out logic and transitions, simple and clear microinteractions, fast feedback from the system, attractive product presentation, easy payment flow and plenty of other details can directly influence increasing profits for the business involved in such a popular e-commerce game. This is the field where designers and business experts can work as one team for good of everyone, first of all of the target user.

UX perspective

User retention is the direct condition of growing profits. And we have to admit that this aspect makes e-commerce sphere highly attractive for designers. The objective which should be achieved is clear and simple: people have to reach the e-commerce platform and buy items offered on it.

User retention is the direct condition of growing profits. And we have to admit that this aspect makes e-commerce sphere highly attractive for designers. The objective which should be achieved is clear and simple: people have to reach the e-commerce platform and buy items offered on it.

Make no mistake, positive user experience is the key thing for user retention. In case of e-commerce, the four key aspects of UX are quite clear:

  • usability has to make the customer journey clear and easy, without unnecessary clicks, time lost on loading overloaded pages or inconvenient menu, frustration of not getting feedback from the system etc.
  • accessibility has to bring up design which can be used by different categories of users, for example people with disabilities (dyslexic, color-blind etc.) or low level of tech literacy.
  • desirability means that the app will get the look and feel which will make the experience enjoyable and users will wish to get back again.

Sales funnel

(in other words — purchase funnel) is a technique that moves the customer through several stages of involvement providing him/her with necessary information about the product and benefits persuading to make a purchase. As we described before in the book, basic sales funnel includes the following stages:

  • Introduction (Awareness). User gets the initial information about the product, its brand name and nature. In other words, user learns that the product or service exists on the market.
  • Education (Interest). User is provided with more detailed information about the features and benefits of the product or service that can potentially interest them and solve their problems.
  • Evaluation (Analysis). User gets the chance to compare the offer with its competitors and obtain the information about USPs (Unique Selling Points) of the offered product or service.
  • Decision (Engagement). User gets final vital arguments engaging him/her to make a decision; it can be short summing-up about core benefits of the offer, data about additional bonuses or special offers, engaging call to actions and explanation of purchase process.
  • Purchase. User makes a decision and takes the ability to make a purchase. The sale is done.
  • Retaining (Repeating the experience). User gets the opportunity to leave feedback, obtain additional contacts supporting the offer, subscribes to updates, gets the chance to repeat the purchase easily if desired.

Specialising in Online Selling Platforms

Bunnings Warehouse Australia
Product Pages

Amazon
Product Pages